Privacy Policy

Information We Collect

Personal Information

When you register for our stretching services, we collect:

• Name and contact details (email, phone number, address)
• Date of birth (to ensure appropriate age-specific stretching programs)
• Emergency contact information
• Payment information (processed securely through third-party payment processors)

Health and Fitness Information

To provide you with safe and effective stretching programs, we may collect:

• Information about your flexibility goals
• Current fitness level and stretching experience
• Pre-existing medical conditions, injuries, or limitations that might affect your stretching practice
• Progress measurements and flexibility assessments

Usage Information

When you use our website or mobile application, we automatically collect:

• Information about your device and internet connection
• Class attendance and booking history
• Interactions with our online stretching resources
• Progress tracking data when you use our online stretching programs

How We Use Your Information

Providing and Improving Our Services

We use your information to:

• Create and manage your Trustworthyfrca account
• Develop personalized stretching programs based on your goals and physical condition
• Track your progress and suggest modifications to your stretching routine
• Process payments and manage your membership or class packages
• Improve our stretching techniques and teaching methodologies
• Enhance our website and mobile application functionality

Communication

With your consent, we use your contact information to:

• Send class confirmations and reminders
• Provide stretching tips and educational content
• Notify you about special events, workshops, or new stretching programs
• Respond to your inquiries about our stretching services
• Request feedback on your stretching experience with us

Information Sharing and Disclosure

Trustworthyfrca values your privacy and does not sell your personal information. We may share your information in the following limited circumstances:

Service Providers

We work with trusted third-party service providers who help us operate our stretching business, including:

• Secure payment processors
• Booking system providers
• Email communication platforms
• Analytics services to improve our stretching programs

These providers are bound by strict confidentiality agreements and only access the minimum information needed to perform their functions.

Stretching Instructors

Our qualified stretching instructors have access to relevant health and fitness information to ensure your safety during sessions and to provide appropriate modifications to stretching techniques.

Legal Requirements

We may disclose your information if required by law, such as in response to a court order or legal process, or to protect our rights, property, or safety.

Data Security

Trustworthyfrca implements appropriate technical and organizational measures to protect your personal information, including:

• Encryption of sensitive data
• Secure storage of physical fitness assessment records
• Regular security assessments of our systems
• Staff training on privacy and data protection

While we take all reasonable steps to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We continuously improve our security practices to enhance protection of your data.

Your Rights and Choices

You have several rights regarding your personal information:

• Access and Update: You can access and update your profile information through your Trustworthyfrca account settings.
• Data Portability: You can request a copy of the personal information we hold about you in a structured, commonly used format.
• Deletion: You can request that we delete your personal information, subject to certain exceptions related to our legal obligations and legitimate business interests.
• Marketing Communications: You can opt out of marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly.
• Cookies and Tracking: You can manage your cookie preferences through your browser settings.

To exercise these rights, please contact us at [email protected].

Children's Privacy

Trustworthyfrca's stretching services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 16 without parental consent, we will take steps to delete that information.

For our special youth stretching programs, we require explicit parental consent and collect only the minimum information necessary to provide safe and appropriate stretching instruction.

Changes to This Policy

Trustworthyfrca may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending an email to the address associated with your account
• Displaying a notice in our studio locations

The date at the top of this policy indicates when it was last updated.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact our Privacy Team at:

Email: [email protected]

Phone: +46 70 864 27 64

Address: Kungsgatan 42, Stockholm, 11135, Sweden